Terms of Service

Effective Date: Dec 15, 2025

1. Introduction

Welcome to Moto G (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website https://motog.agency, and any services, materials, or solutions provided by Moto G (collectively, the “Services”).

Moto G provides AI automation and marketing automation services delivered by our internal team. We do not provide dedicated virtual assistants or staffing services.

By accessing our website or engaging our Services, you agree to be bound by these Terms. If you do not agree, you may not use the website or Services.

2. Scope of Services

Moto G provides services that may include, but are not limited to:

AI automation and AI agent implementation
Marketing automation and CRM workflows
System integrations, APIs, and webhooks
Funnel, messaging, and operational automation
Ongoing automation management and optimization

All Services are provided as professional services, not as a software platform or marketplace.

Specific scope, timelines, and deliverables will be agreed upon separately in writing (proposal, statement of work, or invoice).

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding agreement to use our Services on behalf of yourself or an organization.

4. Client Responsibilities

You agree to:

Provide accurate, complete, and timely information required to deliver the Services
Provide access credentials, approvals, and inputs necessary for automation setup and management
Ensure that your use of automation, AI agents, messaging, and outreach complies with all applicable laws and platform policies
Review and test delivered automations before live deployment where applicable

Moto G is not responsible for delays, errors, or failures caused by incomplete information, delayed approvals, or third-party platform changes.

5. AI & Automation Disclaimer

Our Services may involve AI models, automation tools, and third-party platforms. You acknowledge that:

AI outputs are probabilistic and may require human review
Automation outcomes depend on third-party platforms, APIs, and data sources
Moto G does not guarantee specific business results, revenue outcomes, or performance metrics

You remain responsible for final decisions, approvals, and usage of all outputs produced through automations and AI systems we build or manage.

6. Payments, Fees, and Subscriptions

Fees, billing cycles, and payment terms will be defined in your agreed proposal, invoice, or subscription plan.

Unless otherwise stated:

Fees are non-refundable once work has commenced
Subscription or retainer services renew per the agreed billing cycle unless cancelled in writing
Failure to pay may result in suspension or termination of Services

Moto G does not store payment card information. Payments are processed via third-party payment providers.

7. Intellectual Property

a. Pre-Existing Materials

Each party retains ownership of its pre-existing intellectual property, tools, templates, frameworks, and know-how.

b. Client Deliverables

Unless otherwise agreed in writing:

Upon full payment, the client receives a license to use the delivered automations and configurations for their internal business use
Moto G retains the right to reuse general concepts, frameworks, and non-confidential methodologies

c. No Resale or Redistribution

You may not resell, sublicense, or redistribute Moto G’s deliverables, templates, or internal systems without prior written consent.

8. Confidentiality

Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared during the course of the engagement.

This obligation survives termination of Services.

9. Prohibited Use

You may not use our Services to:

Violate applicable laws or regulations
Send spam, unsolicited messages, or unlawful communications
Infringe intellectual property or privacy rights
Deploy automations for deceptive, fraudulent, or harmful purposes

Moto G reserves the right to refuse or terminate Services for misuse.

10. Third-Party Platforms

Our Services may rely on third-party platforms (e.g., CRMs, AI providers, messaging tools). Moto G is not responsible for:

Downtime, errors, or policy changes of third-party platforms
Actions taken by third-party providers
Account suspensions caused by client misuse or platform violations

11. Termination

Either party may terminate Services in accordance with the agreed engagement terms.

Moto G may suspend or terminate Services immediately if:

These Terms are violated
Payments are overdue
Services are used unlawfully or unethically

Termination does not relieve payment obligations for work already performed.

12. Disclaimer of Warranties

Services are provided “as is” and “as available.”
To the maximum extent permitted by law, Moto G disclaims all warranties, express or implied, including fitness for a particular purpose and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law:

Moto G shall not be liable for indirect, incidental, consequential, or punitive damages
Total liability shall not exceed the amount paid to Moto G for the Services giving rise to the claim

Your sole remedy for dissatisfaction is to discontinue use of the Services.